Thursday Open Assembly/Business Session

Chairman’s Welcome

Wayne Boeckman
PMA 2009 Chairman

Mindset Matters

Michael Corcoran
Expert on Leadership, Sales and Management

Mindset, attitude and philosophy... create the way we do business.  These critical factors determine who we are, what we do and how we do it.  They are the foundation of everything we do, both as individuals and as an organization.  Yet, these elements are not only overlooked in day-to-day business, they often are completely ignored. The greatest programs in the world will never get off the ground and change will never happen inside an organization, unless we first address... mindset, attitude and philosophy, which creates the way we do business.

A highly successful and proven management professional, Michael Corcoran has more than 25 years of experience leading sales, service and management teams.  Michael has worked with a myriad of industries including service organizations, manufacturing, distribution, finance, pharmaceutical, biotechnology, training organizations, heavy equipment, food and beverage, travel, medical, news and entertainment, software, printing and publishing. His clients include: Anheuser Busch, Archway Cookies, BIGHORN Golf Club, Cherry Hills Country Club, Gilead Sciences, Great West Life, John Deere, KUSA TV, Lucent Technologies, Multi-Foods,  QUARK,  Rail Europe, Standard & Poor’s, U.S. Foodservice and Northwestern Mutual.

The 2010 Economic Outlook: Strategic Issues for an Uncertain Recovery

Dr. Ken Mayland
President of ClearView Economics, LLC

The Great Recession will end—as they all do.  But will this unique, nightmarish period leave a legacy that will shape and dominate any recovery?  What constitutes a normal recovery? And what are the risks for a double-dip recession, soaring inflation and interest rates, or a plunging dollar?  Dr. Mayland may not have all the answers, but he know what questions to ask that can help prepare companies for an uncertain future.

Dr. Ken Mayland is president of ClearView Economics, LLC, a firm specializing in economic research and forecasting.  Ken was previously the chief economist of two major financial institutions, First Pennsylvania Bank and KeyCorp.  Graduating with degrees in economics from MIT and the University of Pennsylvania, he has spent more than 30 years studying the business cycle and providing economic analyses to a variety of constituencies.   Ken is a member of the Blue Chip Economic Forecasters and Financial Forecasts survey panels, and several wire service and newspaper survey panels. In 2007, Dr. Mayland won the Lawrence R. Klein award for blue chip economic indicators forecast accuracy. 

Effective Communication Strategies in the Workplace

Deborah Pearce
Pearce Communications Group, LLC

This presentation examines the four communication skills that are essential for building and maintaining effective relationships at work. Upon completion of this presentation, attendees will be able to execute a perception-checking statement, respond nondefensively to criticism, offer a reflective listening response and speak in specific behavioral terms when appropriate.

Deborah Pearce received her Bachelor of Arts degree in Speech Education from DePauw University and earned a Master of Arts degree in Teaching from Northwestern University. Her teaching spans 30  years, including 22 years as a faculty member in the Communication Arts Department at Xavier University, Cincinnati, OH. Deborah serves as a communications consultant to businesses, schools, healthcare organizations, government agencies and nonprofit organizations.  Her corporate clients include Cincinnati Children’s Hospital, ArisTech Acrylics, Standard Textile, Midwest Manufacturing Solutions, Girl Scouts of America and Environmental Protection Agency; and subcontracted work includes Toyota, Maytag and Plante & Moran, PLLC.